How to reach DeepDyve

For individual subscribers: If you have a question for DeepDyve, use our contact form. Someone will get back to you shortly.

For enterprise subscribers: Select the blue bubble to start a conversation with our customer service team. Pick a channel to connect with us by email or live chat. When we’re online, you can start a conversation with our Help Bot and be directed to a live customer support representative. Or, submit an email form for less urgent queries. Responses come back within a few minutes.

Still need help? Contact Us Contact Us